Microsoft Dynamics CRM 4.0 Implementation Guide:

I just wanted to remind everyone that the Microsoft Dynamics CRM 4.0 Implementation Guide is now available at the Microsoft Downloads Center. Not only does it cover installation and maintenance, it discusses planning considerations that are potentially very important for any successful implementation of a CRM platform.

Regards,
Imran

CRM 4.0 Ready to Download

Dear Readers,

Microsoft Dynamics CRM 4.0 is available as a 90-day trial version at the Microsoft Downloads center.

The download page will be updated with new languages as they are released.

Download the Microsoft Dynamics CRM 4.0 Trial Versions in either 32 or 64-bit!

Download the Microsoft Dynamics CRM for Outlook (For On-Premise and Hosted Editions) 32 bit!

Download the Microsoft Dynamics CRM 4.0 Data Migration Manager 32 bit!

Download the Microsoft Dynamics CRM 4.0 E-mail Router (On-Premise and Hosted Editions) in either 32 or 64-bit!

Regards,
Imran

CRM 4.0 Code Sample

Dear Readers,

While working in MS CRM 4.0 (Titan), there is one more webservice introduced for the purpose of handling multi-tenacy.

Here is code sample, how you will use this webservice to authenticate.

//Create Windows Network Credential
NetworkCredential cred = new NetworkCredential();
cred.Domain = textBoxDomain.Text;
cred.UserName = textBoxUserName.Text;
cred.Password = textBoxPassword.Text;

//Create a Discovery Service
CrmDiscoveryService disco = new CrmDiscoveryService();
disco.Credentials = cred;
disco.Url = textBoxServer.Text + "/MSCRMServices/2007/AD/CrmDiscoveryService.asmx";

//Retrieve a list of Organizations which this user has access to
RetrieveOrganizationsRequest orgRequest = new RetrieveOrganizationsRequest();
RetrieveOrganizationsResponse orgResponse = (RetrieveOrganizationsResponse)disco.Execute(orgRequest);


//Create a CRM Authentication token
CrmAuthenticationToken token = new CrmAuthenticationToken();
token.AuthenticationType = 0;
token.OrganizationName = formorg.Org.OrganizationName;

//Create a CRM Service
CrmService service = new CrmService();
service.CrmAuthenticationTokenValue = token;
service.Credentials = cred;
service.Url = formorg.Org.CrmServiceUrl;

//Run a basic service operation to test the connection
WhoAmIRequest whoRequest = new WhoAmIRequest();
WhoAmIResponse whoResponse = (WhoAmIResponse)service.Execute(whoRequest);


Hopefull code snippet will help to developers.

Regards,
Imran

msn : mscrmexpert@gmail.com

Whats New in Microsoft CRM 4.0 - Titan

Here are documents available for read and know more about this release.

http://blogs.msdn.com/crm/archive/2007/11/05/download-what-s-new-in-microsoft-dynamics-crm-4-0.aspx

only partners can download.

Have a nice Titan.

Regards,
Imran

MSN : mscrmexpert@gmail.com

Whats New in Microsoft CRM 4.0 - Titan.....

The Microsoft Dynamics CRM 4.0 Server includes several new enterprise levelfeatures that offer a variety of flexibility, scalability, and ease of use.

• Multitenancy
• Server Roles
• Duplicate Detection
• Windows Workflow foundation
• Workflow Callouts (Plugins in Titan)
• Microsoft Dynamics CRM Connector for Microsoft SQL ReportingServices
• Multilingual User Interface (MUI)
• Multicurrency
• Resource Center
• Bulk import enhancements
• Better Licensing Model
• CRM Live (America & Canada only)

Multitenancy

Earlier versions of Microsoft Dynamics CRM, Server provided a singleorganization solution. Microsoft Dynamics CRM 4.0 lets you host multipleorganizations in a single Microsoft Dynamics CRM deployment.

This feature is a great benefit for hosted solutions or businesses that require aseparation of data within the organization. Microsoft Dynamics CRM 4.0 nowimplements two types of databases:

• A single configuration database that stores metadata and locationinformation for all organizations.

• One Microsoft Dynamics CRM database per organization.

You will find more resources on this blog coming days regarding features CRM 4.0 have.

Regards,

Imran

MSN : mscrmexpert@gmail.com

About Titan, Dynamics Titan, MS CRM 4.0

Dear Readers,

I am writing articles about MS CRM 4.0 version name "Dynamics Titan" on my new blog

http://microsoftcrm4.blogspot.com/

I hope you will read and appreciate it.

For more write me an email on mscrmexpert@gmail.com

Regards,
Imran

Ticket Management / Helpdesk System for MS CRM 3.0

Dear Readers,

I had successfully Implemented Ticket Management System / Helpdesk System for MS CRM in the state of California - US for public and private bases.

Using this system, Companies can implement their support system easily basis on MS CRM.

It is developed in ASP.Net 2.0 (C#). All things are based on only simple configurations.

Features are :

1- Create Tickets from web
2. Handle Tickets into MS CRM
3. Registration from web as well as MS CRM
4. Search Knowledgebase
5. View Tickets and its details
6. Helping Articles / Knowledgebase with Tickets
7. Email notifications on creation & updation on Tickets
8. Change Profile and profile management
9. Contacts & Accounts handling ( It all depends on company requirements)
10. Unlimited user can use this with single User license.
11. Easy to enhance and map on your business requirements
12. Alot more

If you are interested, write me an email and I can show you demo

Email address : mscrmexpert@gmail.com ( you can chat on msn/gmail/skype with same id).

Regards,
Imran

I was BUSY !!! (Singapore & Dubai)

Dear Readers,

Sorry for not posting anything as I was busy in Singapore & Dubai (UAE) regarding MS CRM & Sharepoint 2007 Implementation.

I am now little bit free and keep posting about MS CRM, Titan.

Hopefull we will have TITAN (CRM 4.0) soon and you will see alot posting regarding that.

Regards,
Imran

Chat with me on MSN / GMAIL/ SKYPE : mscrmexpert@gmail.com

Real Estate / Construction Compay System in MS CRM 3.0

Dear Readers,

We had developed a real estate & construction system base on MS CRM 3.0.

It has following features.

1. Property Management
2. Property Units Handling
3. Inventory of Property
4. Images, demos / Screen shots of property
5. Rent Handling
6. Construction Planning
7. Resource Planning
8. Machine Planning
9. Finance / Accounts Management
10- Reports.


You can write an email on : mscrmexpert@gmail.com

Regards,
Imran

Quickbook Integration with Microsoft CRM 3.0

Hi readers,

I was quite busy with integration of an accounting system Quickbook with Microsoft CRM 3.0. I have done successfuly the Integration of Quickbook with Microsoft CRM 3.0, in current version I have completed following things..

1. Create Quickbook invoice from MS CRM.

2. Customer Query .

3. Invoice Query.

4. Bill Query.

It can be extendable as i am using QBWebConnector (Quick book web connector) & have written web service in .Net to access the above mentioned results.

If anybody interested to work like that, I am here for .... mscrmexpert@gmail.com

Thanks,
Imran

Sharepoint with MS CRM 3.0

Hi,

Many people wants to know the Sharepoint usage with MS CRM (Integration of Sharepoint Portal with Microsoft CRM 3.0). I would like to describe where you can use sharepoint portal with MS CRM for more effective usage of both. I have done following 3 components for Sharepoint & MS CRM.

1. Sharepoint Document Library with Microsoft CRM 3.0
2. Creating Sharepoint Dashboard in Microsoft CRM 3.0
3. Create / Delete Sharepoint site for customers / accounts from Microsoft CRM 3.0 workflow.

Many short components for Sharepoint, i have worked so far with MS CRM 3.0.

1. List web par of Sharepoint in MS CRM 3.0
2. Displaying MS CRM Business data in Sharepoint.
3. Sharepoint Portal for Document Management System (DMS)

simply i would like to say that with sharepoint portal & Microsoft CRM 3.0 integration a company can get alot benefits while developing new add-ons for such work. If anybody interested to do this, i have experienced and can do easily, just write me an email (mscrmexpert@gmail.com).

Thanks,
Imran

Microsoft CRM New Version "Titan"

Hi Readers,

Microsoft Corp. today announced that it is previewing the next major release of Microsoft Dynamics™ CRM — code-named “Titan” — with a broad range of partners through the company’s Technology Adoption Program (TAP). The new version introduces an advanced multitenant architecture, and uses a single code base to support on-premise deployments as well as software-as-a-service (SaaS) deployments through hosting partners and through the upcoming Microsoft Dynamics Live CRM service.

For more see
http://www.microsoft.com/presspass/press/2007/jan07/01-10CRMTAPPR.mspx

Thanks,
Imran