CRM outlook client is an excellent feature in CRM 2011. By using CRM outlook Client you can decide which folders your email is stored in, how to categorize your contacts, even what color your calendar shows up in. The CRM outlook client is look likes as follows:
CRM outlook client provides the facility for RM users to rearrange the pane by doing some change like turn off charts, put the reading pane in the right side and put the navigation bar at left side and etc. CRM user can make all these changes by clicking a button on the CRM outlook client ribbon. User can rearrange any areas in the outlook by drag and drop functionality or by using CRM ribbon. Arrangement of Reading pane in the CRM outlook client shows in the following figure:
Views in CRM outlook Client
CRM outlook client is an excellent feature in CRM 2011. By using CRM outlook Client you can decide which folders your email is stored in, how to categorize your contacts, even what color your calendar shows up in. The CRM outlook client is look likes as follows:
Social Connector in CRM outlook Client
CRM user can see the Contact Information for CRM Contacts with the help of Social Connector. If CRM users have any connection to social networks (or past emails, Communicator conversations, etc.) then he can see them all inside his CRM Folder, without ever leaving his Outlook
Regards,
Imran
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